IBM Business Automation Workflow (BAW) is a key capability of IBM Cloud Pak for Business Automation. It’s designed to help automate digital workflows on premises or on the cloud. Here are some of its features and benefits:

Unites information, processes, and users: This helps increase productivity, improve collaboration between teams, and gain new insights to resolve cases and drive better business outcomes.

Integration with AI: BAW integrates seamlessly with the AI conversational interface of IBM Watson Orchestrate through Cloud Pak for Business Automation.

Consolidates and standardizes task work: This makes it easier to prioritize tasks.

Combines process-centric and case-centric work: This allows for the creation of repeatable business workflows to meet wider enterprise needs.

Provides access to systems, information, and analytics: This expedites client engagement by providing workflow participants and case workers with necessary resources.

Offers built-in visibility and powerful analytics: These help identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.

Supports scalability: You can start projects small with low startup costs and a subscription-based consumption model, then grow and scale smoothly from initial project to enterprise-wide program.

IBM BAW is an advanced workflow engine with a simple development interface and an inbuilt User Interface framework to build HTML5 based UI. It’s built on top of the SOA framework which gives more flexibility like integration product.