Your company can operate more efficiently. We deliver the solutions that make it possible.
Are you losing time on repetitive tasks?
+ Bottlenecks: Do your business processes get stuck at specific stages, and you don’t know why?
+ Documentation Chaos: Do your employees waste hours searching for information in emails and folders?
+ Human Error: Does manual data entry generate mistakes that cost real money?
+ Fragmented Knowledge: Is key information about processes and procedures "locked" in the heads of just a few key individuals?
We provide and implement intelligent automation solutions that streamline and take over routine tasks, allowing your team to focus on business growth.
Experience that translates into your peace of mind.
At IBPM, we believe that technology should work for people, not the other way around. As an Automation House, we do more than just deliver code – we design a digital ecosystem of business solutions where repetitive tasks are handled by machines, allowing your team to focus on strategy, delivering business value, growth, and customer relationships.
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We don’t experiment on your business. We rely on proven scenarios from the following sectors: telecommunications, banking, insurance, leasing, logistics, retail and wholesale, energy, and the public sector (including healthcare and education).
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As a key IBM partner in the region, we provide world-class solutions and technology tailored to local legal and regulatory requirements.
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We don’t spend years designing systems. We focus on delivering the first Minimum Viable Product (MVP) within weeks.
+ Intelligent Process Management (BPM)
Target Audience: For companies seeking full control over business processes, case management, and document workflows.
The Benefit: Digital solutions that automatically track deadlines, assign tasks to the right people, and report progress in real-time.
Example: Automated credit application approvals or insurance claim processing.
+ Private Artificial Intelligence (Generative AI)
Target Audience: For organizations looking to safely leverage the power of AI based on their own data assets, with zero risk of data leaks.
The Benefit: Your own AI assistants and agents that know and utilize your internal regulations, procedures, and manuals. AI Assistants answer employee queries and analyze vast amounts of documentation in seconds. AI Agents, on the other hand, act as participants embedded within existing business processes, interacting with your current line-of-business systems.
Key Feature: Total Security – your corporate data never leaves the organization.
+ Robotic Process Automation (RPA)
Target Audience: For environments where employees perform high volumes of simple, repetitive computer-based tasks.
The Benefit: Digital robots that work 24/7 copying data, issuing invoices, and filling out forms – flawlessly and without fatigue.
Solutions Tailored to Your Sector
Value Architecture
How do we build your company’s competitive advantage?
Instead of replacing legacy systems, we overlay them with an intelligent management layer. We build value by optimizing your existing solutions and augmenting them with our own, ensuring the long-term sustainability of your past investments.
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Your processes become agile. You react to market changes in a matter of days, not quarters.
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We utilize RAG (Retrieval-Augmented Generation) models to "feed" the AI with your company’s specific knowledge. The result? The system recognizes the context of every case, suggests decisions, and automates cognitive tasks that previously required hours of analysis.
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The engine that maintains order. It is your "command center," knowing exactly who needs to do what and when. it integrates your legacy systems (ERP, CRM, and others) into one efficient, unified ecosystem.
We choose only proven foundations. We rely on platforms from recognized vendors (IBM, ElevenLabs, Webcon, iGrafx), but we implement them according to IBPM's proprietary methodology.
Selected Technologies
IBM Business Automation Workflow (BAW)
One of the most recognized engines for mission-critical business process management.
Why is it worth it? Ideal for large and medium-sized organizations where every second counts and absolute data security is a priority.
Key Benefit: Full control over complex cases involving multiple departments and systems simultaneously. You see the big picture on one screen; the system takes care of the details.
Agility and speed of implementation (Low-code).
Why is it worth it? Allows for the rapid digitalization of document and case workflows without writing thousands of lines of code.
Key Benefit: "Delivering changes live." If your business process changes, Webcon allows for almost instant adjustments without downtime for your company.
Webcon BPS
Intelligence and data ready to work for your business. .
Why is it worth it? A complete AI platform that allows you to safely train, validate, and deploy artificial intelligence models using your own corporate data.
Key Benefit: You gain confidence that your AI is ethical, transparent, and secure. You can automate document analysis, customer support, or business forecasting without the risk of data leaks.
IBM watsonx
IBM Turbonomic
ntelligent optimization of cloud and server costs.
Why is it worth it? Uses AI to allocate server resources in real-time where they are needed most, eliminating waste.
Key Benefit: Real reduction in infrastructure bills (up to 30%) while ensuring your applications always run smoothly, even during sudden traffic spikes.
IBM Instana
Full real-time visibility of your systems.
Why is it worth it? The system automatically maps your entire infrastructure and detects anomalies in application performance before they impact business continuity.
Key Benefit: Reducing mean time to repair (MTTR) from hours to minutes. The system precisely identifies the root cause (Root Cause Analysis), eliminating tedious manual diagnostics and allowing the IT team to focus on rapid service restoration.
ElevenLabs
The most human-like AI voice.
Why is it worth it? A leader in Text-to-Speech technology, offering voices indistinguishable from human speech in dozens of languages.
Key Benefit: The ability to instantly create professional voiceovers for training, voice messages, or interactive assistants, drastically reducing audio production costs and personalizing customer interactions.
Not sure which platform to choose? Our architects will analyze your infrastructure and select the solution that best fits your scale of operations.
Our Customers Case Studies
What our Partners and Customers say about us?
Discover how IBM leaders are working together on Watsonx.ai projects with IBPM S.A., while also hearing from EFL S.A. representative about the cooperation with IBPM S.A.
“IBPM has successfully delivered 46+ processes within our organization and continues to introduce new ones. Our collaboration spans over a decade!”
Medical University of Lodz
“The IBPM team consistently delivers substantial value across all our BPM + Integration projects.”
EFL Leasing Credit Agricole
“We are using Customer Care process application made on IBM BPM by IBPM for 8 years”
Vienna Insurance Group
